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TravelManagers Australia National Partnership Exe

first_imgTravelManagers Australia, National Partnership Executive, Graciela Craig has been in the travel industry for 37 years now. During this time, Graciela says she has seen many, many changes: some good, some not so good, but still rates it as a great career choice.“It’s vital to stay true to yourself and believe in what you have to offer your clients and colleagues – and most of all, to keep travelling,” Graciela said.Travel Monitor caught up to talk all things travel with Graciela to feature in this week’s Talking Travel. Here is what she had to say.What does your job involve?I have a wonderfully varied role – from attracting new talent to our network to ongoing PTM engagement, both directly and working with our team of seven state based Business Partnership Managers.What do you enjoy most about your profession?The variety!  One day I can be at my desk in Sydney assisting a PTM to reach their full business potential and the next I’m making bacon and egg butties at a golf course to feed hungry golfers at our annual Charity Golf Day in Melbourne.  Working for such a flexible and supportive company really resonates with my work ethos and definitely gets the best out of me.What are the biggest challenges for you in your profession?I’m not a millennial, so technology doesn’t come naturally to me! Keeping up with the constant and rapid changes in technology and communication that are now readily available to our industry can be a challenge.  From Instagram to podcasting, these tools are fantastic tools, and so far I’m keeping up!What do you think are the biggest challenges the industry faces?The biggest challenge for the industry is believing in what we do as a ‘profession’.  I often get people call looking to join TravelManagers and say, “I book my own family travel online, so I can easily become a travel consultant”.  I respond that I can comb my hair but I’m no hairdresser! The point I like to get across is that PTMs are travel professionals, we are trained and experienced and provide personalised service and expertise.What do you think will be the biggest game changer in the travel industry for the next 12 months?The growing awareness and acceptance that people can have their own personal travel manager, just as they have a personal trainer, accountant, etc.  Social media and smartphones served as a distraction to the benefits of person-to-person interaction. While there is a place for online travel agents, many people prefer the comfort in knowing that a PTM is looking after them in all phases of their travel experience; from dreaming and planning to during their holiday and after they return home.Who would you invite on your next holiday if you could choose anyone and where would you go?I’m a solo traveller and love the freedom this brings. If I had to take anyone it would be my kids as I want them to experience what I see on my trips.  Next on my list is the Torres del Paine and Patagonia, Chile – nature at its best!Company Website: https://join.travelmanagers.com.au/Contact Email: Graciela.craig@travelmangers.com.au Graciela CraigTalking TravelTravelManagerslast_img read more